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Thursday, August 27
 

8:00am PDT

Registration
Thursday August 27, 2026 8:00am - 9:00am PDT

Thursday August 27, 2026 8:00am - 9:00am PDT
  General

9:00am PDT

Welcome & Regional Plenary
Thursday August 27, 2026 9:00am - 10:00am PDT
GRAND BALLROOM 6 - 7

Thursday August 27, 2026 9:00am - 10:00am PDT
GRAND BALLROOM 6 - 7
  General

10:00am PDT

State Intake and Oversight Modules
Thursday August 27, 2026 10:00am - 10:45am PDT
GRAND BALLROOM 7
For Nevada State Oversight Users: Learn the process for intaking a new individual, accessing individuals in linked accounts, and utilizing the Oversight ID to unify records across the state & more!
Therap Presenter
avatar for Jeff Covington

Jeff Covington

Director of Support, Therap Services

Thursday August 27, 2026 10:00am - 10:45am PDT
GRAND BALLROOM 7
  Case Management/Oversight User

10:00am PDT

Therap AI Data Dashboards & QA Assistant
Thursday August 27, 2026 10:00am - 10:45am PDT
GRAND BALLROOM 6
Learn how Therap is harnessing HIPAA-compliant AI to revolutionize documentation. Discover the QA Assistant tool to help boost accuracy with real-time notifications for potential GER and Vital Sign events. We will also explore the newest AI Tool, the Fatal Five Dashboard, which combines Therap's AI Flagging mechanism with our Analysis tool.
Therap Presenter
avatar for Caiti Woodburn

Caiti Woodburn

Assistant Director of Support, Therap Services

avatar for Mike Tolman

Mike Tolman

Senior Support Specialist II, Care Innovation, Therap Services

Thursday August 27, 2026 10:00am - 10:45am PDT
GRAND BALLROOM 6
  Therap AI

11:00am PDT

GER Management and GERR
Thursday August 27, 2026 11:00am - 11:45am PDT
GRAND BALLROOM 6
Requirement for DS, ATAP, FE, PD, COPE, PAS, SFCG, 1915i, SFC, BH & Care Coordination. The session will provide guidance on how to properly document a Significant Occurrence Report (SOR) using Therap’s General Event Report (GER). We will give a tour of the full life cycle of a General Event Report (GER), from initial submission through the required review and approval process. We will also...
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Therap Presenter
avatar for Nick Anderson

Nick Anderson

Senior Support Specialist II, State Team, Therap Services

Thursday August 27, 2026 11:00am - 11:45am PDT
GRAND BALLROOM 6
  Compliance & Policy

11:00am PDT

ISP Programs
Thursday August 27, 2026 11:00am - 11:45am PDT
GRAND BALLROOM 7
Requirement for DS and ATAP, Mobile APP Signatures required for ATAP.

Review how to create ISP Programs in Therap whether from a template for ATAP or from scratch for DS. See what components are necessary to meet the state requirements for on-site data collection using the Therap Mobile App.
Therap Presenter
avatar for Amanda Nowakowski

Amanda Nowakowski

Senior Business Analyst, Therap Services

avatar for Caiti Woodburn

Caiti Woodburn

Assistant Director of Support, Therap Services

Thursday August 27, 2026 11:00am - 11:45am PDT
GRAND BALLROOM 7
  Service Delivery & Documentation

12:00pm PDT

Lunch
Thursday August 27, 2026 12:00pm - 12:45pm PDT
GRAND BALLROOM 6 - 7

Thursday August 27, 2026 12:00pm - 12:45pm PDT
GRAND BALLROOM 6 - 7
  General

1:00pm PDT

Case Management FAQ
Thursday August 27, 2026 1:00pm - 1:45pm PDT
GRAND BALLROOM 7
Join us as we answer Frequently Asked Questions about things like switching profiles, reviewing provider data, sending pre-auths, interacting with GERs, Doc Storage, & More!
Therap Presenter
avatar for Jeff Covington

Jeff Covington

Director of Support, Therap Services

Thursday August 27, 2026 1:00pm - 1:45pm PDT
GRAND BALLROOM 7
  Case Management/Oversight User

1:00pm PDT

Therap AI Analysis
Thursday August 27, 2026 1:00pm - 1:45pm PDT
GRAND BALLROOM 6
Discover how Therap's new AI Analysis features transform dense documentation into actionable intelligence. This session demonstrates how to automatically summarize months of T-Logs, Case Notes, and ISP data into clear, report-ready trends. Learn to leverage secure, HIPAA-compliant analysis to reduce administrative overhead and drive proactive care management.
Therap Presenter
avatar for Caiti Woodburn

Caiti Woodburn

Assistant Director of Support, Therap Services

avatar for Mike Tolman

Mike Tolman

Senior Support Specialist II, Care Innovation, Therap Services

Thursday August 27, 2026 1:00pm - 1:45pm PDT
GRAND BALLROOM 6
  Therap AI

2:00pm PDT

Staff Communication Tools
Thursday August 27, 2026 2:00pm - 2:45pm PDT
GRAND BALLROOM 7
Communication is vital for a successful team! Take a look at the commonly used staff communication tools within the Therap system. This session will demonstrate how to leverage these tools to ensure clear, efficient, and reliable information exchange across your entire agency.
Therap Presenter
avatar for Nick Anderson

Nick Anderson

Senior Support Specialist II, State Team, Therap Services

Thursday August 27, 2026 2:00pm - 2:45pm PDT
GRAND BALLROOM 7
  General

2:00pm PDT

Secure Video Documentation - Hands-On!
Thursday August 27, 2026 2:00pm - 2:45pm PDT
GRAND BALLROOM 6
Join us for a Hands-On session, designed to walk through the Secure Video Documentation modules. This session will allow you to use and enter data on your own mobile device using an available DEMO Account
Therap Presenter
avatar for Caiti Woodburn

Caiti Woodburn

Assistant Director of Support, Therap Services

avatar for Mike Tolman

Mike Tolman

Senior Support Specialist II, Care Innovation, Therap Services

Thursday August 27, 2026 2:00pm - 2:45pm PDT
GRAND BALLROOM 6
  Service Delivery & Documentation

3:00pm PDT

Developmental Services Billing
Thursday August 27, 2026 3:00pm - 3:45pm PDT
GRAND BALLROOM 6
This session will cover the billing process for Developmental Services. Topics include: Acknowledging Service Authorizations, Enter Direct Billing Units via Attendance, Generating/Sending Claims and the Reconciliation process.
Therap Presenter
avatar for Nick Anderson

Nick Anderson

Senior Support Specialist II, State Team, Therap Services

avatar for Amanda Nowakowski

Amanda Nowakowski

Senior Business Analyst, Therap Services

Thursday August 27, 2026 3:00pm - 3:45pm PDT
GRAND BALLROOM 6
  Billing

3:00pm PDT

Modules Beyond the Mandate
Thursday August 27, 2026 3:00pm - 3:45pm PDT
GRAND BALLROOM 7
Documenting the services you provide does not have to end with just the modules mandated by the state. Join us for a brief tour of several other modules that can help enhance your data collection, reporting, communication and compliance. The sessions will provide overviews of Care Plans, Document Storage, Health Tracking, MAR, Personal Finance, SComm, T-Logs and more!
Therap Presenter
avatar for Jeff Covington

Jeff Covington

Director of Support, Therap Services

Thursday August 27, 2026 3:00pm - 3:45pm PDT
GRAND BALLROOM 7
  General

4:00pm PDT

Closing the Loop
Thursday August 27, 2026 4:00pm - 4:45pm PDT
GRAND BALLROOM 6
Do you have unanswered questions? Join us for a Q&A session.
Therap Presenter
avatar for Jeff Covington

Jeff Covington

Director of Support, Therap Services

avatar for Caiti Woodburn

Caiti Woodburn

Assistant Director of Support, Therap Services

avatar for Amanda Nowakowski

Amanda Nowakowski

Senior Business Analyst, Therap Services

Thursday August 27, 2026 4:00pm - 4:45pm PDT
GRAND BALLROOM 6
  General

4:00pm PDT

Day in the Life of Quality Assurance Monitor
Thursday August 27, 2026 4:00pm - 4:45pm PDT
GRAND BALLROOM 7
See how a Quality Assurance Monitor navigates their daily workflow by exploring the different components and levels of quality assurance within Therap. This session demonstrates what effective quality assurance looks like at various administrative and service delivery levels within your organization.
Therap Presenter
avatar for Mike Tolman

Mike Tolman

Senior Support Specialist II, Care Innovation, Therap Services

avatar for Nick Anderson

Nick Anderson

Senior Support Specialist II, State Team, Therap Services

Thursday August 27, 2026 4:00pm - 4:45pm PDT
GRAND BALLROOM 7
  Quality Assurance & Reporting
 
2026 Therap Reno, Nevada Conference
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Thursday, August 27
GRAND BALLROOM 6 - 7
GRAND BALLROOM 6
GRAND BALLROOM 7
  • Billing
  • Case Management/Oversight User
  • Compliance & Policy
  • General
  • Quality Assurance & Reporting
  • Service Delivery & Documentation
  • Therap AI